Samsonite

Samsonite was looking for a way to easily connect their various sales touchpoints with their backend systems to get an accurate view of their customers and increase operational efficiency. Together we have created a solution that allows them to easily scale digital sales activities based on changes in the market and customer needs.

As Samsonite activates a wide variety of sales channels both online and offline, the need for a better way to manage these various touchpoints and get a full centralized overview over these channels became apparent. We developed a set of APIs that allow Samsonite to provide selected partners with relevant information from their backend systems Salesforce B2B Commerce and SAP. Through an API gateway, these parties are provided with relevant product information like prices, stock availability, and product descriptions.

As sales across this wide variety of channels can create significant peaks in traffic and requests, it was crucial to build the API layer on a robust basis. That is why we selected Microsoft Azure as the preferred backbone for this project. This cloud-based hosting solution is able to handle large data streams passing through without any delays or slowdowns. As it is a cloud-based solution, it also allows Samsonite to scale its integrations without any limitations.